Our Process

What to Expect When You Work With Athena

We believe that a beautiful result starts with a clear, simple process. Our customer journey is built around transparency, communication, and attention to detail at every step. Whether you’re a homeowner or a contractor, you can count on us to guide you with care from start to finish.
Free Consultation

Let’s Talk About Your Vision

We begin with a conversation to understand your needs, space, and goals. Whether you have a specific material in mind or need help deciding, this is where we start mapping your vision. Our experienced team will:

Discuss your project scope and timeline

Review your budget and material options

Answer all your questions

Provide a clear path forward

No pressure. No obligations. Just honest guidance from people who care.

Material Selection

See, Touch, and Choose With Confidence

Visit our Beaufort showroom to experience our materials firsthand. We’ll walk you through the different surface options – quartz, natural stone, solid surface, and cultured marble – so you can choose the one that fits your style, function, and budget.

Compare materials side by side

Get expert recommendations

See installed examples

Receive transparent pricing

Our team is here to answer questions and offer recommendations based on 30+ years of experience.
Templating and Fabrication

Precision is Everything

Once your material is selected, our team takes precise measurements to ensure an accurate fit. We use state-of-the-art technology to:

Create exact templates of your space

Account for every angle and edge

Plan for sinks, cooktops, and other cutouts

Ensure seamless installation

From there, we cut and prepare your surfaces at our Hardeeville facility using professional tools and proven techniques. Quality control happens at every step.

Professional Installation

Experience Makes the Difference

Our installers arrive on schedule and handle everything with care. With decades of combined experience, they ensure:

Careful transport and handling

Precise placement and leveling

Clean, professional worksite

Attention to every detail

From placement to finishing touches, the job isn’t done until it meets our standards – and yours.
Aftercare and Support

We’re Here Long After Installation

We make sure you know how to maintain your new surfaces so they stay beautiful for years to come. You’ll receive:

Specific care instructions for your material

Recommended cleaning products

Maintenance schedule if needed

Direct contact for any questions

If you have questions after installation, we’re just a phone call away. That’s the Athena difference.

Frequently Asked Questions

How long does the process take?
Timelines vary depending on the project scope and material selection. Typically, from template to installation is 1-2 weeks. We’ll give you a clear schedule up front and keep you updated along the way.
Can you work with my contractor or designer?

Absolutely. We regularly collaborate with contractors, builders, and designers throughout the Lowcountry. We’re happy to coordinate directly with your team.

Do you offer custom solutions?

Yes. We tailor each project to your space and specifications – from residential remodels to commercial build-outs. If you can dream it, we can likely create it.

What areas do you serve?
We work with clients throughout the Lowcountry region of South Carolina, including Hilton Head, Bluffton, Savannah, Beaufort, and surrounding areas within 90 minutes of Hardeeville.
Is cultured marble still a good choice?

Definitely. It’s affordable, stylish, and locally manufactured – ideal for bathrooms and utility areas where performance and value matter. As one of the few remaining manufacturers in the region, we’re proud to offer this option.

What happens if I have a problem after installation?
We stand behind our work. If something isn’t right, we’ll make it right. You can expect responsive, respectful service even after the project is complete. That’s our commitment to you.
Do you handle removal of old countertops?
Yes, we can coordinate removal and disposal of your existing surfaces. Just let us know during your consultation.
What forms of payment do you accept?
We accept cash, checks, and major credit cards. Payment terms are discussed during your consultation.

Get in Touch

Ready to Get Started?

Whether you’re just beginning to explore materials or you’re ready to schedule your consultation, we’re here to help you move forward with confidence.
Schedule Your Free Consultation
Call Us: (843) 525-0559